How GRFS handles information submitted through its website and service enquiries.
When you use our website, we may collect information you voluntarily provide, such as your name, phone number, email address, company details, employment profile, loan requirement, recruitment requirement and documents submitted for a requested service.
Information may be used to respond to enquiries, provide recruitment/workforce/payroll support, process or coordinate loan enquiries as a DSA/sourcing facilitator, communicate with you, maintain service records and comply with applicable legal or regulatory requirements.
For loan-related enquiries, information may be shared with relevant participating banks/NBFCs/HFCs or other authorized lending partners when required to process an application and only as permitted by applicable law and the applicant's consent. Loan approval, interest rate and final terms are determined by the lender.
Employee records and payroll documents are handled for authorized workforce administration. Access to employee self-service information is restricted to authorized users and administrators.
We use reasonable technical and organizational measures to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.
We may use hosting, technology, communication and service partners necessary to operate the website and provide requested services. Such parties should receive only information reasonably required for their function.
You may contact GRFS to ask about information submitted through our website, subject to applicable legal and operational requirements.
For privacy-related questions, contact GRFS through the details provided on our Contact page.
Last updated: September 2026